No hot water? Check these things before you call

A few safe checks can tell you whether it's a tripped switch, a booster switched off or a fault that needs Wilco's licensed plumbers, and what never to touch.

Call 0468 207 504 Book online

A plumber answers 24/7.

Plumber tightening an outdoor pipe connection beside a brick house.

Key takeaways

Start simple: is it every hot tap or just one, is there cold water, and has anything tripped at the switchboard?
Don't open the unit or touch the element, thermostat or tempering valve. Hot water repairs are licensed work in NSW, so call us on 0468 207 504.
Water pooling under the tank, a burning smell or a switch that trips again means stop checking and call us.
In a NSW rental, a failed hot water service is an urgent repair.

Related services

Next steps